> For the complete documentation index, see [llms.txt](https://academy.gopersonal.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://academy.gopersonal.ai/guia-de-usuario/journeys/editor-workflow/canales.md).

# Canales

Las Notificaciones son una herramienta poderosa para mejorar el compromiso de los usuarios a lo largo de sus *User Journeys*. Este módulo ofrece soporte para diversos canales de comunicación, incluidos SMS, correo electrónico, notificaciones push, entre otros. En cualquier etapa del *User Journey*, es posible configurar notificaciones para enviarlas a los clientes a través de estos canales, aprovechando además las capacidades de variantes A/B testing.

Al incorporar notificaciones en los *User Journeys* y utilizar la funcionalidad de A/B testing, se puede crear una estrategia de comunicación dinámica y receptiva. Esto permite optimizar la manera en que se interactúa con los usuarios, asegurando que reciban mensajes relevantes y personalizados en el momento adecuado.&#x20;

* [Email](/guia-de-usuario/journeys/editor-workflow/canales/email.md)&#x20;
* [SMS](/guia-de-usuario/journeys/editor-workflow/canales/sms.md)&#x20;
* [App Push Notification](/guia-de-usuario/journeys/editor-workflow/canales/app-push-notification.md)
* [Web Push Notification ](/guia-de-usuario/journeys/editor-workflow/canales/web-push-notification.md)
* Whatsapp&#x20;


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