> For the complete documentation index, see [llms.txt](https://academy.gopersonal.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://academy.gopersonal.ai/en/admin-ui/journeys.md).

# Journeys

The platform has powerful capabilities that enable you to craft seamless and personalized user experiences tailored to your customers' unique paths. 

Go Personal Platform provides a user-friendly interface for building User Journeys without diving into complex code. You can drag and drop elements to design the flow, incorporating triggers, actions, and conditions to personalize interactions. For example, you can set up a trigger that responds when a customer views a particular product category, then craft actions such as displaying related items or notify using several notifications channels like SMS, Email, Push notifications between others.

A key feature of Go Personal Platform is the ability to test different variations of User Journeys. A/B testing allows you to experiment with diverse approaches and understand which ones resonate best with your audience. .

\
 


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://academy.gopersonal.ai/en/admin-ui/journeys.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.