> For the complete documentation index, see [llms.txt](https://academy.gopersonal.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://academy.gopersonal.ai/en/admin-ui/journeys/workflow/actions/invoke-api.md).

# Invoke API

This feature empowers you to create cohesive and responsive customer experiences by effortlessly connecting with external services.

Imagine triggering an API call right in the midst of a customer's journey. Whether it's fetching live product data, updating customer profiles, or synchronizing with external databases, this capability allows for real-time information exchange.

<figure><img src="/files/xgjTsnsHUDLtAqBfqKVE" alt=""><figcaption></figcaption></figure>

You can specify the URL, request method, headers, and body payload as needed. This level of customization ensures that the platform seamlessly integrates with diverse external systems, adapting to various API requirements effortlessly.

You can also define in which context variable store the result of the service. This variable can later be accessed in the channels components.&#x20;


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