Q2 2024

Anonymous customers support: This feature enhances user experience and accessibility by allowing non-logged-in or registered customers to seamlessly access platform functionalities. By supporting anonymous browsing, the platform captures valuable data and enables personalized experiences, aiming to boost customer engagement and conversion rates.
Web Push Notifications Channel: We're thrilled to unveil web push notification integration as a new channel for Journeys and Broadcasts on our platform! This game-changing functionality enhances interaction with anonymous users by enabling automated journeys like abandoned cart reminders and browse abandonment notifications. These personalized notifications are crucial for re-engagement and conversion, maximizing business opportunities even for unidentified users.

Voice Search: This feature enhances the customer experience by allowing customers to perform searches using voice commands. Leveraging advanced speech recognition technology, voice search converts spoken queries into text, providing a convenient and hands-free search option. With voice search support, users can quickly and effortlessly find products, significantly improving accessibility, discovery and user engagement.
Test Search page: This feature provides users with a testing environment to evaluate and refine search functionalities within the platform. Users can simulate search queries, use voice or image search and analyze the results to ensure optimal performance and relevance.

Video Shopping: We're excited to introduce our new Video Shopping functionality! 📹🛍️ This feature allows ecommerce managers to set up a video and associate products to be promoted within the content, specifying the exact times at which each product will be displayed. This enhances the shopping experience by integrating promotional products directly into the video, creating awesome shoppable videos. This seamless interaction enables viewers to engage with and purchase products effortlessly.

Products recommended purchased export: We're introducing a new feature to export lists of purchased recommended products! This functionality allows users to export details such as purchase date, customer information, and product data (name, SKU, ID, and amount). By providing this capability, users can analyze and track the effectiveness of recommended products in driving purchases, enabling data-driven decisions to optimize recommendations and enhance sales performance.
Feedback Analytics: This innovative feature integrates Net Promoter Score (NPS) and sentiment analysis to evaluate customer satisfaction and sentiment. Managers can now gather comprehensive feedback, offering valuable insights into customer loyalty and overall sentiment towards the site, brand, or service.

New recommendations strategies: We are pleased to announce the development and implementation of new generic recommendation strategies designed to enhance our platform's recommendation engine. These strategies include Top Sellers, Most Viewed Products, populars in category and Popular Products in the Last Visited Category. These new strategies provide users with dynamic and relevant product suggestions, improving the overall user experience and boosting engagement and conversions.
Search Analytics improvements: We're enhancing our Search Analytics module with advanced features! This upgrade integrates direct and assisted revenue tracking, along with timeline analytics, to provide comprehensive insights into user search behavior and its impact on revenue generation. By enabling users to analyze both immediate and long-term effects of search activities on business outcomes, this enhancement enhances decision-making and optimization strategies, empowering users to make data-driven decisions.

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Last updated 4 months ago