Usage

Usage Analytics are crucial for real-time insights into the platform's utilization, providing information on total sessions and their distribution over time. This feature also allows to monitor the percentage of the total contracted capacity consumed each month, enhancing transparency. By regularly assessing these metrics, you gain a comprehensive understanding of the platform's usage and resource management.

Sessions

Total Sessions where the customer interacted with the system at least one time for the selected period. You can effortlessly track the number of sessions within a specific period and compare it to the total contracted sessions. Additionally, the platform provides a percentage representation, offering a clear view of the utilized sessions in relation to the total contracted.