A/B testing paths

The A/B Testing Path feature empowers you to optimize your user journeys by distributing customers randomly across various paths based on the defined percentages. This functionality ensures a fair and unbiased comparison of different paths, allowing you to analyze and determine the most effective strategies for engaging your customers.

Imagine you want to optimize the communication strategy for a special promotion. You create two paths within your user journey, one using email as the channel and the other utilizing SMS.